 
                                
                             
                                    
                                Broken Glass/LCD, Doesn’t Turn On, Won't Boot Fully, Damaged Ports, Doesn’t Hold a Charge, Bluetooth or Wifi Broken
 
                                    
                                Significant Scratches or Dents, LCD Discoloration, Damaged Keys, Battery Needs To Be Serviced, Anti-Glare Coating Wearing Off, Non-US Keyboard
 
                                    
                                Fully Functioning, No Cracks, Everything Works, Battery Status is "Normal"